All Systems Operational

About This Site

Scheduled maintenance and outage information for cloud.gov customers

cloud.gov customer applications Operational
90 days ago
99.99 % uptime
Today
Applications ? Operational
90 days ago
99.99 % uptime
Today
Logs intake and storage ? Operational
90 days ago
100.0 % uptime
Today
Service - CDN (cdn-route) ? Operational
90 days ago
100.0 % uptime
Today
Service - Relational databases (RDS) ? Operational
90 days ago
100.0 % uptime
Today
Service - S3 ? Operational
90 days ago
100.0 % uptime
Today
Service - Service account ? Operational
90 days ago
100.0 % uptime
Today
Service - Elasticache/Redis ? Operational
90 days ago
100.0 % uptime
Today
Service - Elasticsearch/OpenSearch ? Operational
90 days ago
100.0 % uptime
Today
Service - Custom Domain Service Operational
90 days ago
100.0 % uptime
Today
External domain service ? Operational
90 days ago
100.0 % uptime
Today
External domain service - CDN ? Operational
90 days ago
100.0 % uptime
Today
cloud.gov customer access Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Logs front end ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
cloud.gov Logs Operational
90 days ago
100.0 % uptime
Today
Application logs - Intake and storage Operational
90 days ago
100.0 % uptime
Today
Application metrics - Intake and storage Operational
90 days ago
100.0 % uptime
Today
Brokered database logs - Intake and storage ? Operational
90 days ago
100.0 % uptime
Today
Brokered service metrics - Intake and storage Operational
90 days ago
100.0 % uptime
Today
Audit events - Intake and storage Operational
90 days ago
100.0 % uptime
Today
cloud.gov Pages Operational
90 days ago
100.0 % uptime
Today
Web Application ? Operational
90 days ago
100.0 % uptime
Today
Builds ? Operational
90 days ago
100.0 % uptime
Today
Hosted Sites ? Operational
90 days ago
100.0 % uptime
Today
Services cloud.gov depends on Operational
90 days ago
100.0 % uptime
Today
AWS CloudFront ? Operational
AWS elb-us-gov-west-1 ? Operational
AWS s3-us-gov-west-1 ? Operational
AWS rds-us-gov-west-1 ? Operational
AWS ec2-us-gov-west-1 ? Operational
AWS elasticsearch-us-gov-west-1 ? Operational
AWS elasticache-us-gov-west-1 ? Operational
GSA SecureAuth ? Operational
90 days ago
100.0 % uptime
Today
GSA Corporate Email Operational
90 days ago
100.0 % uptime
Today
cloud.gov website ? Operational
90 days ago
100.0 % uptime
Today
cloud.gov compliance notification ? Operational
Services cloud.gov Pages depends on Operational
90 days ago
99.97 % uptime
Today
GitHub Operational
90 days ago
100.0 % uptime
Today
GitHub Webhooks Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 28, 2025

No incidents reported today.

Aug 27, 2025

No incidents reported.

Aug 26, 2025
Postmortem - Read details
Aug 27, 16:55 EDT
Resolved - Update, August 27, 2025 - Upon further investigation, the Cloud.gov team found that **there was no gap in database log ingestion**. While doing further querying to assess the impact of the apparent failed database log ingestion, a Cloud.gov engineer discovered that the query that was used to search for database logs was incorrect, which made it appear that database logs were missing and thus had failed to ingest. After fixing the query that is used to search for database logs, the engineer found that the database logs were ingested successfully with **no gap from July 22 to August 26**. Database logs are continuing to ingest successfully now. We apologize for any confusion.

From roughly July 22, 2025 1:30 PM ET to August 26, 2025 1 PM ET , the ingestion of brokered database logs to https://logs.fr.cloud.gov was failing.

While the database log ingestion seems to have recovered and be working as of August 26, 2025, the Cloud.gov team needs to investigate what caused this incident and how to prevent it from recurring. We will conduct a post-mortem analysis of this incident in the coming days and share our findings.

Aug 26, 13:00 EDT
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Postmortem - Read details
Aug 25, 16:56 EDT
Resolved - From approximately 11:22 AM ET to 11:45 AM ET, some customers may have experienced unexpected 403 responses for requests to anything hosted on the cloud.gov platform. The effect was not widespread, as only a small amount of all traffic to cloud.gov overall received 403 responses.

The temporary 403 response rate spike was the result of a change to AWS WAF rules which was intended to block malicious traffic, but also had the side effect of blocking some legitimate traffic. As a result, we have disabled the WAF rule which caused the 403 errors and we will not re-enable it.

Thanks for your patience. if you have any questions, please contact us at support@cloud.gov.

Aug 21, 11:00 EDT
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025
Postmortem - Read details
Aug 15, 11:38 EDT
Resolved - After adjusting some data node configuration, log ingestion has recovered and has stayed up to date.

As always, the Cloud.gov team takes these incidents very seriously. We will conduct a post-mortem analysis of this incident in the coming days and publish our findings.

Aug 14, 17:56 EDT
Identified - We are again having issues with our log ingestion rate for https://logs.fr.cloud.gov. Consequently, there may be a delay before customer application logs appear on the system.

We are actively investigating the cause of the slow log ingestion and working towards a solution.

Aug 14, 15:51 EDT
Resolved - After scaling up our logging infrastructure, we have seen log ingestion rates return to normal. Going forward, we are going to keep the infrastructure scaling at the new levels.

If you are still experiencing issues with your logs not appearing in https://logs.fr.cloud.gov, please contact us at support@cloud.gov.

Aug 14, 14:09 EDT
Identified - We are having issues with our log ingestion rate for https://logs.fr.cloud.gov. Consequently, there may be a delay before customer application logs appear on the system.

We are are investigating the cause of the slow log ingestion and working on a solution. In the short term, we are scaling up our log ingestion infrastructure to increase our log ingestion rate.

Aug 14, 10:23 EDT