All Systems Operational

About This Site

Scheduled maintenance and outage information for cloud.gov customers

cloud.gov Operational
Applications ? Operational
API ? Operational
Dashboard ? Operational
Login ? Operational
Logs front end ? Operational
Logs intake and storage ? Operational
Service - CDN (cdn-route) ? Operational
Service - Relational databases (RDS) ? Operational
Service - S3 ? Operational
Service - Service account ? Operational
Services cloud.gov depends on Operational
AWS EC2-us-west-1 ? Operational
AWS EC2-us-east-1 ? Operational
AWS EC2-us-west-2 ? Operational
AWS CloudFront ? Operational
AWS ELB-us-east-1 ? Operational
AWS ELB-us-west-1 ? Operational
AWS ELB-us-west-2 ? Operational
AWS RDS-us-east-1 ? Operational
AWS RDS-us-west-1 ? Operational
AWS RDS-us-west-2 ? Operational
AWS S3-us-standard ? Operational
AWS S3-us-west-1 ? Operational
AWS S3-us-west-2 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
GovCloud: API Response Time
Fetching
GovCloud: Login Response Time
Fetching
East/West: API Response Time
Fetching
East/West: Login Response Time
Fetching
Past Incidents
May 24, 2017

No incidents reported today.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017
Completed - The scheduled maintenance has been completed.
May 20, 13:21 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 13:01 EDT
Scheduled - cloud.gov API actions (including command line interface commands and dashboard features) in the GovCloud environment will be intermittently unavailable and may return errors while we do scheduled maintenance for the platform.

During this time, you should not run command line interface commands or take actions on the dashboard. For example, if you try to restage or restart an app, the deploy may return errors and fail, causing an outage for your application with no way to restart it until the maintenance is complete.
May 18, 21:02 EDT
May 19, 2017

No incidents reported.

May 18, 2017
Postmortem - Read details
May 23, 13:34 EDT
Resolved - This incident has been resolved.
May 18, 10:11 EDT
Identified - We have identified the cause of the issue and are working to deploy a fix.
May 17, 12:56 EDT
Investigating - The CDN-Route service may fail to provision new instances with an error message that includes "Error creating new authz :: too many currently pending authorizations". We are investigating this issue and will release a fix as soon as possible.
May 16, 12:25 EDT
May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017

No incidents reported.

May 11, 2017
Postmortem - Read details
May 11, 15:24 EDT
Resolved - All application hosts now have sufficient capacity. You can push apps again without issue.
May 11, 15:23 EDT
Monitoring - We have identified that we are hitting reserved disk capacity limits for our application hosts. We have raised some of our hosts’ disk capacity and tested that application pushes are succeeding. We are monitoring the situation until the capacity on all hosts has been raised.
May 11, 14:06 EDT
Investigating - As of 12:16 PM ET, if you cf push an application, it is likely to fail with an “InsufficientResources” error, and you won’t be able to deploy it (so your application will be down). We recommend not pushing applications until we have a further update with resolution.

The cloud.gov team is currently upgrading underlying platform components, which seems to be causing this error; we will post an update when we have further information.
May 11, 12:42 EDT
May 10, 2017
Postmortem - Read details
May 17, 16:33 EDT
Resolved - We have improved our monitoring of the cloud.gov dashboard. This improvement will gives us more insight into the dashboard so that we may keep the dashboard operational.
May 10, 10:13 EDT
Monitoring - Dashboard is functioning normally again, but we continue to work on analyzing the root cause so that we are more confident we can prevent this from happening again without notice.
May 8, 18:00 EDT
Identified - The cloud.gov dashboard was unavailable for a short time this afternoon, beginning around 3:13 pm ET and ending around 4:23 pm ET. This issue did not affect customer applications.

We have identified causes and put in place a workaround so that the dashboard is available again. We continue to resolve the underlying problem and will post an update when the dashboard is completely back to normal.
May 8, 16:50 EDT