Identified - We believe we've identified the problem with scaling out our service that supports these services. We are going to be updating the service in a couple of hours in order to restore the degraded service to normal operation. We anticipate this operation will take about 3 hours to update.
Aug 16, 16:10 EDT
Update - The Kubernetes cluster backing customer Redis and Elasticsearch instances is experiencing issues balancing load. This is causing intermittent failures for some customers. As of August 15, 2019 @ 2:30PM, cloud.gov staff have identified suspect components that appear to be causing these failures and are testing a bugfix to restore normal operation of all services.
Aug 15, 16:35 EDT
Investigating - The kubernetes cluster backing customer Redis and Elasticsearch instances is experiencing issues balancing load. This is causing intermittent failures for some customers.
Aug 14, 17:12 EDT

About This Site

Scheduled maintenance and outage information for cloud.gov customers

cloud.gov customer applications Degraded Performance
90 days ago
99.97 % uptime
Today
Applications ? Operational
90 days ago
100.0 % uptime
Today
Logs intake and storage ? Operational
90 days ago
99.77 % uptime
Today
Service - CDN (cdn-route) ? Operational
90 days ago
100.0 % uptime
Today
Service - Relational databases (RDS) ? Operational
90 days ago
100.0 % uptime
Today
Service - S3 ? Operational
90 days ago
100.0 % uptime
Today
Service - Service account ? Operational
90 days ago
100.0 % uptime
Today
Redis ? Degraded Performance
90 days ago
100.0 % uptime
Today
Elasticsearch ? Degraded Performance
90 days ago
100.0 % uptime
Today
cloud.gov customer access Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Logs front end ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Services cloud.gov depends on Operational
AWS EC2-us-west-1 ? Operational
AWS EC2-us-west-2 ? Operational
AWS CloudFront ? Operational
AWS ELB-us-west-1 ? Operational
AWS ELB-us-west-2 ? Operational
AWS RDS-us-west-1 ? Operational
AWS RDS-us-west-2 ? Operational
AWS S3-us-standard ? Operational
AWS S3-us-west-1 ? Operational
AWS S3-us-west-2 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Aug 18, 2019

No incidents reported today.

Aug 17, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.

Aug 4, 2019

No incidents reported.