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Scheduled maintenance and outage information for cloud.gov customers

cloud.gov customer applications Operational
90 days ago
100.0 % uptime
Today
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90 days ago
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90 days ago
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90 days ago
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90 days ago
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90 days ago
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Today
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90 days ago
100.0 % uptime
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90 days ago
100.0 % uptime
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90 days ago
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90 days ago
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90 days ago
100.0 % uptime
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90 days ago
100.0 % uptime
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90 days ago
100.0 % uptime
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90 days ago
99.99 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
99.98 % uptime
Today
Services cloud.gov depends on Operational
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AWS s3-us-gov-west-1 ? Operational
AWS rds-us-gov-west-1 ? Operational
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AWS elasticache-us-gov-west-1 ? Operational
cloud.gov website ? Operational
90 days ago
100.0 % uptime
Today
cloud.gov compliance notification ? Operational
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Scheduled Maintenance
Shared Database Instances Deprecation Notice Apr 25, 2022 16:35 - May 2, 2022 16:35 EDT
This message is to let you know about the planned deprecation of the shared instance plans in cloud.gov’s relational database service.

What is happening and what is the impact on cloud.gov customers?

As of April 29, 2022, shared instance plans will no longer be available as a choice for creating new database instances. Customers will only be able to choose from the dedicated service plans. Sandbox accounts will only have access to the micro-psql and small-mysql service plans.

What do cloud.gov customers need to do?

At this time, customers who are currently running shared database server instances will need to migrate to a dedicated instance plan. To perform a migration, a customer must export their existing database and restore it into a new instance created with a dedicated service plan. We have instructions on how to export and restore a database on our website.

Why are the shared instance plans being deprecated?

We are deprecating the shared instance plans in favor of offering new, micro- and small-sized dedicated instance plans. This will enable us to improve our security compliance posture and offer more performant and efficient database server choices for our customers.

It will also enable more flexibility for customers in managing their own database instances and allow both customers and our own platform operators to manage database backups and restorations. This is not currently possible in the shared instance plans.

How can customers leverage the new service plans?

Customers can begin using the new service plans right away when creating a new database service. In addition to this, we have also added the ability to modify existing database services in place. Customers can now switch database service plans by following the update instructions in our documentation.

There are a couple of things to note about this:

* Converting existing shared instance plans to dedicated instance plans is not possible; you must manually backup and restore your database
* Converting database engines for existing instances (e.g., PostgreSQL and MySQL) is not possible; you must switch between plans for the same database engine

Additionally, we have also updated our documentation to include all of the service plans we currently offer in cloud.gov and which plans are available in sandbox accounts.

If you have any questions or concerns, please contact us at support@cloud.gov.

Posted on Apr 25, 2022 - 16:30 EDT
Past Incidents
Dec 2, 2022

No incidents reported today.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.