Resolved -
From roughly 9:20 to 9:55 AM on Wednesday, August 5 2026, the SES service broker experienced a partial outage. During this time, the SES service broker was unavailable, meaning that customers could not create new services, update existing services, or delete existing services. However, existing services created by the broker continued to function as normal.
As of 9:55 AM, the outage was resolved and the SES service broker was fully operational.
To identify the causes of this incident and to prevent it from recurring, the Cloud.gov team will conduct an incident post-mortem and share our findings in the coming days. Thanks for being a Cloud.gov customer.
Aug 5, 10:50 EDT