All Systems Operational

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Scheduled maintenance and outage information for cloud.gov customers

Uptime over the past 90 days. View historical uptime.
cloud.gov customer applications Operational
90 days ago
99.99 % uptime
Today
Applications ? Operational
90 days ago
99.99 % uptime
Today
Logs intake and storage ? Operational
90 days ago
99.9 % uptime
Today
Service - CDN (cdn-route) ? Operational
90 days ago
99.99 % uptime
Today
Service - Relational databases (RDS) ? Operational
90 days ago
100.0 % uptime
Today
Service - S3 ? Operational
90 days ago
100.0 % uptime
Today
Service - Service account ? Operational
90 days ago
100.0 % uptime
Today
Redis ? Operational
90 days ago
100.0 % uptime
Today
Elasticsearch ? Operational
90 days ago
100.0 % uptime
Today
Service - Custom Domain Service Operational
90 days ago
99.99 % uptime
Today
External domain service ? Operational
90 days ago
100.0 % uptime
Today
External domain service - CDN ? Operational
90 days ago
99.99 % uptime
Today
cloud.gov customer access Operational
90 days ago
99.98 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Logs front end ? Operational
90 days ago
99.92 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
cloud.gov Pages Operational
90 days ago
99.22 % uptime
Today
Web Application ? Operational
90 days ago
100.0 % uptime
Today
Builds ? Operational
90 days ago
97.68 % uptime
Today
Hosted Sites ? Operational
90 days ago
99.99 % uptime
Today
Services cloud.gov depends on Operational
90 days ago
100.0 % uptime
Today
AWS CloudFront ? Operational
AWS elb-us-gov-west-1 ? Operational
AWS s3-us-gov-west-1 ? Operational
AWS rds-us-gov-west-1 ? Operational
AWS ec2-us-gov-west-1 ? Operational
AWS elasticsearch-us-gov-west-1 ? Operational
AWS elasticache-us-gov-west-1 ? Operational
GSA SecureAuth ? Operational
90 days ago
100.0 % uptime
Today
GSA Corporate Email Operational
90 days ago
100.0 % uptime
Today
cloud.gov website ? Operational
90 days ago
100.0 % uptime
Today
cloud.gov compliance notification ? Operational
Services cloud.gov Pages depends on Operational
90 days ago
99.59 % uptime
Today
GitHub Operational
90 days ago
100.0 % uptime
Today
GitHub Webhooks Operational
90 days ago
99.18 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024
Ongoing DDoS attacks
Resolved - While we have detected additional DDoS attacks against the platform over the last week, there have been no additional platform outages, so we are resolving this incident.

As per our usual process, in the next few days the cloud.gov team plans to hold a retrospective on all of the DDoS incidents for the platform over the past two weeks. Once the retrospective is complete, we will publish our post-mortem analysis of the incidents, including lessons learned and planned improvements to the platform.

As always, thank you for being a cloud.gov customer!
Apr 23, 14:13 EDT
Update - From 3:51 PM ET to 3:56 PM ET, we detected another large-scale DDoS attack against the platform. Thanks to the currently deployed mitigations, the platform did not experience a full outage, but customers may have experienced elevated error rates from their applications.
Apr 15, 16:22 EDT
Monitoring - Incident Summary

Throughout the past week, our platform has been subject to ongoing Distributed Denial of Service (DDoS) attacks, as evidenced by the previous StatusPage updates.

Thanks to our security measures and platform automation, the platform was able to recover from those attacks in under five minutes, so we immediately marked all of those previous incidents as “Resolved”. To be clear, even though we considered those incidents resolved, our investigation into their causes and how to mitigate them more effectively remains ongoing.

Since these attacks are still ongoing and varying in scale, it is possible there could be further disruptions to our platform. To centralize and to improve our communications on these incidents, we will leave this particular incident open and will update it with announcements of any further outages or implemented mitigations.

Incident Details - DDoS attack

Time Detected: 4/15/2024 8:45 AM ET
Duration: Around 2 minutes
Impact: Users may have experienced slow response times or elevated rates of 502 error responses during the attack.
Resolution: Our automated DDoS protection systems quickly identified and mitigated the attack, restoring normal service operations without significant impact.

Actions Taken

In response to these ongoing attacks, we have implemented changes to the scaling of our platform infrastructure and the way that malicious traffic is intercepted.

Since these measures are being deployed actively in response to ongoing attacks, we cannot specify exactly what they are, but hopefully once these attacks subside we can provide further clarity.

Next Steps

We will continue to monitor our systems closely and adjust our security measures as needed. We will keep our users updated on any relevant developments or preventive measures being implemented.

Once the attacks have subsided or have been sufficiently mitigated, our team will conduct a post-mortem analysis of these incidents in order to identify any potential improvements to our security posture or our incident response techniques and processes.

We will publish a summary of our post-mortem with the findings of our investigation once it is complete.

Acknowledgment

We appreciate your understanding and patience during this incident. The swift resolution of this DDoS attack underscores our commitment to providing a secure and reliable platform. If you have any concerns or questions, please do not hesitate to contact our support team at support@cloud.gov.

Thank you for your continued trust in cloud.gov.
Apr 15, 11:45 EDT
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

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