In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 07:00 EDT
Scheduled - We are performing routine maintenance on the systems supporting Redis and Elasticsearch. During this window customers access to their instances might be interrupted.

About This Site

Scheduled maintenance and outage information for cloud.gov customers

cloud.gov customer applications Under Maintenance
90 days ago
99.99 % uptime
Today
Applications ? Operational
90 days ago
99.97 % uptime
Today
Logs intake and storage ? Operational
90 days ago
99.97 % uptime
Today
Service - CDN (cdn-route) ? Operational
90 days ago
100.0 % uptime
Today
Service - Relational databases (RDS) ? Operational
90 days ago
100.0 % uptime
Today
Service - S3 ? Operational
90 days ago
100.0 % uptime
Today
Service - Service account ? Operational
90 days ago
100.0 % uptime
Today
Redis ? Under Maintenance
90 days ago
100.0 % uptime
Today
Elasticsearch ? Under Maintenance
90 days ago
100.0 % uptime
Today
Service - Custom Domain Service Operational
90 days ago
100.0 % uptime
Today
cloud.gov customer access Operational
90 days ago
99.83 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Logs front end ? Operational
90 days ago
99.5 % uptime
Today
Login ? Operational
90 days ago
99.86 % uptime
Today
API ? Operational
90 days ago
99.97 % uptime
Today
Services cloud.gov depends on Operational
AWS EC2-us-west-1 ? Operational
AWS EC2-us-west-2 ? Operational
AWS CloudFront ? Operational
AWS ELB-us-west-1 ? Operational
AWS ELB-us-west-2 ? Operational
AWS RDS-us-west-1 ? Operational
AWS RDS-us-west-2 ? Operational
AWS S3-us-standard ? Operational
AWS S3-us-west-1 ? Operational
AWS S3-us-west-2 ? Operational
cloud.gov website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
This message is to let you know about upcoming changes to cloud.gov’s CDN and domain services.

What is happening to the old services?
Let’s Encrypt, which the cloud.gov custom domain service uses to provision SSL certificates for custom domains, is deprecating their v1 API. If you already have a domain registered, you will not be impacted, but you should still prepare for changes.

Here are the details:
cloud.gov’s existing CDN service (provided by the cdn-broker) and the custom-domain service (provided by the domains-broker) will no longer be able to provision new domains starting June 1, 2020. All existing domains will continue to operate normally.

We are working on a new version of the service that will use the Let’s Encrypt v2 API and anticipate having a new service in place before the existing services retire in June.

We’ve attempted to answer some questions below, but as always, feel free to reach out to us directly at support@cloud.gov.

What is a service broker?
Service brokers are a fundamental part of the cloud.gov platform. They allow developers to provision production-grade third-party services though the familiar Cloud Foundry interface. Some brokers, like the custom domain broker, orchestrate multiple services and configure the complex interactions. This saves countless hours of developer time and allows the platform to manage these services on your behalf.

The CDN service provisions and configures AWS CloudFront and Let’s Encrypt TLS certificates to serve traffic from a custom domain provided by your engineering team. Similarly, the domain service does the same job, but using AWS ALBs and Let’s Encrypt TLS certificates (without the AWS CloudFront CDN in front).

What is replacing the old services?
The cloud.gov team is actively working on a replacement broker that will be compatible with the Let’s Encrypt v2 API. This broker will offer replacements for both of the old services. We plan to have this new service in place in advance of the June 1st deadline.

What is the impact to cloud.gov customers?
cloud.gov’s existing domain service will no longer be able to provision new instances starting June 1, 2020. All existing instances will continue to work until June 2021. This will not cause any issues or downtime for applications that have already provisioned custom-domain service instances.

What do cloud.gov customers need to do?
Once the new service is in place, you should use this new service for all new custom domain provisioning. At that time, we will provide instructions for migrating existing domains to the new service as well. We understand changes like this are disruptive and we are doing all we can to make this transition as smooth as possible.

Questions? Contact support@cloud.gov
Posted on Apr 28, 14:02 EDT
Past Incidents
May 26, 2020

Unresolved incident: Routine maintenance.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020
Completed - The scheduled maintenance has been completed.
May 18, 14:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 14:00 EDT
Scheduled - This message is to let you know about the deprecation of cloud.gov’s legacy dashboard on 05/18/2020.

What is happening to the legacy dashboard?

The legacy cloud.gov dashboard has been deprecated and will be taken offline permanently. We previously decommissioned the legacy dashboard, but customers encountered problems adding new users to their organization and the legacy dashboard was brought back online to provide a temporary work-around. The issue has since been resolved and released in the newest version of the cloud.gov dashboard.

What is the impact to cloud.gov customers?

Customers will no longer be able to access the legacy dashboard after 05/18/2020. With the new dashboard, user management can be performed at https://dashboard.fr.cloud.gov/

We also updated our documentation for managing orgs, roles, and spaces to reflect the recent user interface changes and to help walk you through the process.

What do cloud.gov customers need to do?

Please start using the updated dashboard for your user and role management, referring to our documentation if you need any help. If something is still unclear or not working properly, please contact us at support@cloud.gov.
May 4, 15:00 EDT
May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.