Cloud.gov Logsearch web UI maintenance

Scheduled Maintenance Report for cloud.gov

Completed

We have completed the upgrade on https://logs.fr.cloud.gov.

If you have login errors, please refresh/reload your browser and try again. If issues persist, please contact support@cloud.gov.

Thanks - Peter and the Cloud.gov team

Posted Dec 10, 2024 - 08:24 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 10, 2024 - 08:00 EST

Scheduled

Cloud.gov will be updating the web interface to the Cloud.gov logging system, https://logs.fr.cloud.gov, on Tuesday, Dec 10, 2024 at 8:00 AM EST. We expect that site to be unavailable for up to one hour.

Why is this maintenance being done?

As we announced in November, https://cloud.gov/2024/11/21/new-logging-system/, we are upgrading the customer logging system to a more capable and performant system. During this maintenance window, we will rename the new system to https://logs.fr.cloud.gov and the old system to https://logs-deprecated.fr.cloud.gov.

What is the impact on customers?

During the maintenance window, the site at logs.fr.cloud.gov may be unavailable or return an error. All system logs will continue to be collected, and can be tracked during maintenance on the command-line with `cf logs `.

After the update, customers may need to log in to the new system (if they've not yet used the new system at logs-beta.fr.cloud.gov). If you have any issues, see our page on migrating to the new OpenSearch-based logging system: https://cloud.gov/knowledge-base/2024-12-06-migrating-opensearch/.

Who is affected?

Only system owners and system developers are impacted by this downtime. There is no impact to the public users of Cloud.gov-hosted systems.

Questions? Contact support@cloud.gov

Posted Dec 09, 2024 - 14:43 EST

This scheduled maintenance affected: cloud.gov customer access (Logs front end).