cloud.gov dashboard UI service degradation

Incident Report for cloud.gov

Resolved

The dashboard appears to be operating normally. We will conduct a root-cause analysis session and publish a post-mortem report summarizing our findings.

Posted Aug 31, 2018 - 20:52 EDT

Monitoring

We have identified a incorrect setting which resulted in users receiving errors. The configuration has been corrected and the cloud.gov operations team continues to monitor for any additional issues.

Posted Aug 31, 2018 - 18:34 EDT

Update

We are continuing to investigate this issue.

Posted Aug 31, 2018 - 17:43 EDT

Investigating

The cloud.gov dashboard, https://dashboard.fr.cloud.gov, is not allowing users to create, manage or delete cloud.gov services, such as databases, s3 buckets, or other services listed at https://cloud.gov/docs/apps/managed-services/

All those services can still be managed with the Cloud Foundry command line tool, and there's no impact to application availability, or your ability to manage those applications.

We are investigating this matter and will post updates as we learn more.

Posted Aug 31, 2018 - 17:40 EDT

This incident affected: cloud.gov customer access (Dashboard).