Sporadic "502 Bad Gateway Error" reported for some applications

Incident Report for cloud.gov

Resolved

We have rolled out a change enabling larger 16k headers, and all systems are fully operational.

Posted Dec 20, 2017 - 09:53 EST

Monitoring

On review of platform metrics the "502 Bad Gateway Error" appears to only be a single customer application and not impactful to remaining customers. We are rolling out a change to allow customers to increase header sizes from 4k to 16k to allow for certain larger headers to be sent for the specific application being investigated.

Posted Dec 19, 2017 - 09:30 EST

Investigating

We have received reports of some applications reporting a "502 Bad Gateway Error" and are investigating.

Posted Dec 18, 2017 - 13:11 EST