Partial outage: cloud.gov customer applications

Incident Report for cloud.gov

Resolved

From approximately 2:30pm – 3:00pm ET, a subset of customer applications running only one instance may have been unavailable due to a failing platform virtual machine. The VM was recreated and applications were rescheduled to other nodes in the pool at that point.

As a reminder, customers are encouraged to run multiple instance of their production applications to avoid downtime during platform maintenance and partial outages. See https://cloud.gov/docs/management/multiple-instances/ for more.

Posted Aug 17, 2023 - 14:30 EDT